Ordered a Tru-Dot RDS sight, I got the sight 10 days later. After installing the battery, the red dot was very dim with a new battery, and the red dot was way out of alignment .
Didn't have enough adjustment in the elevation to get the red dot in the sight window. Ok, it happens, its defective . After looking @ it under good light. I noticed that the quick latch nuts were worn, and the paint was worn off.
The adjusting nut studs threads were about striped.. Its USED, I got a broken used sight for $400.00.. Bad 1st impression.
How do you mix up a used returned sight for a new sight.
Clearly , customer service is behind the ball with this kind of mistake. I'm hopping the RMA process will be smooth, and they'll redeem them self's from this bad 1st impression
This person wrote the review because of "customer service was friendly" at The Mako Group and attached a photo. Reviewer claimed that he or she wants The Mako Group to read this review and look into the issue (if any).
The most disappointing in user's experience was received used and broken sight. Author liked the most products. The author asks this business to contact him/ her to briefly discuss his/ her positive experience with the company.
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